FAQ
1.How to start with?
You could order a sample first before mass production.
We send samples by DHL fast shipping( about 3-7 days to most countries). After sample confirmed, you could make a trial order.
2.How can I pay?
We accept T/T ,Western Union, PayPal, Visa, L/C, Escrow(Alipay)…
For bulk orders, you could pay 30% as deposit and then pay the balance before shipping.
3.Can you make our Logo?
Yes, you could send us artwork, and we can make lables and tags for you
4. How fast can you ship?
For some products, we have stock, and we can ship out quickly.
For small orders, we can produce in 1-2 weeks.
For big orders, it takes about 3-4 weeks to produce, depending on which products.
5.How long does shipping take?
We can ship your order by sea or by air. Please contact us for price.
For urgent orders, we can ship by fast express (FedEx,DHL,TNT) usually about 3-7 days to Europe and USA. Customers need pay extra shipping fee.
6.Do I need pay tax?
For samples or small orders, we usually mark low value on the packages to avoid taxes. For big orders, please contact local customs office for tax issues.
7.There are so many sellers online, why shall I choose you?
Customer orientation is our working principal. If you have any questions or problems, please feel free to ask. We will always solve problems at your satisfaction.